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CUSTOMER REVIEWS

Tim H.
Came after hours on a Saturday night was very professional quoted me upfront, was efficient. Did a fantastic job and charge me what he quoted.
Les J.
Outstanding knowledge and service! Ashley's experience proved vital with multiple issues I had going on with my home! Definitely recommend City Creek for any of your plumbing issues/needs!!!
Mike D.
I can’t recommend City Creek Plumbing highly enough!!! From the first time Ashley assessed our old water heater (which we went with a tankless water heater and water softener and couldn’t be happier that we did) he was professional, knowledgeable and explained everything clearly. Ashley and Kelley were considerate, personable and did a quality install in a short amount of time. Since then Ashley has helped us on more than one occasion with non-related minor leaks responding immediately and making timely repairs. We feel lucky to have stumbled onto this dependable team!
Dave D.
Wow!!! City Creek Plumbing just installed a tankless water heater and water softener (one of my two 40 gallon tanks leaked bad, and the other was old with only a couple of years left on warranty, so I decided this was the time to do it). I had five companies come in to bid on this job. City Creek Plumbing was by far the best price, with top-quality hardware (my research showed it was the best hardware on the market for my circumstances)! City Creek Plumbing provided top-of-the-line hardware, fast work (obviously an expert who has done all this many times before), punctual, great communication, and great install! THANKS!!
Response from the owner:Thank you so much for your wonderful review! We are thrilled to hear that you had a fantastic experience with our services. It's great to know that you were satisfied with the quality of our work and products. We pride ourselves on delivering expert and timely service, and your feedback is greatly appreciated. Thank you for choosing us for your plumbing needs!
Doug T.
FAST and what a great repair man. I say call CITY CREEK they talk like I'm a real person and delivered great work!!!!!!!!!!!
Response from the owner:Thank you for your kind words and recommendation! We're thrilled to hear that you had a positive experience with our service and appreciated the work of our repair technician. We'll continue to strive for excellent service and ensure every customer feels valued. We look forward to serving you again in the future.
Michelle B.
Highly recommended. Their customer service was wonderful. What I liked the most was they were able to diagnose the leak issue with a photo I had taken and texted to them.(I'm sure the ability to do that is on a case by case basis). They gave me a quote without having to have the technician come out first and came the very next morning. The service provided was fast, efficient and, at a good price. The technician was very friendly, punctual and educated me a little bit about the problem to avoid future issues. They deserve a five star rating.
Response from the owner:Hello! Thank you so much for your fantastic review and for highly recommending our services! We're thrilled to hear that our customer service met your expectations and that we could efficiently diagnose the issue through a photo. Our team strives to provide quick and effective solutions, and we're glad we could address your problem promptly and educate you about preventing future issues. We appreciate your recognition of our efforts and look forward to serving you again if the need arises. Have a great day!
Michael A.
City Creek Plumbing (Ashley Peck) gets a 5-star review from me! Ashley was super responsive and came out quickly to replace my water heater. He was professional, explained everything clearly, and did a great job with the installation. Highly recommend!
Response from the owner:Thank you for your amazing feedback! We're thrilled to hear that you had a great experience with our service. Ensuring quick, professional, and high-quality solutions is what we strive for, and we’re glad Ashley met your expectations. We look forward to serving you again in the future!
Becca B.
We had a pipe break in a wall at 8 pm on a Sunday evening. The water was still trickling inside the wall even after turning off the water main. Ashley was the only plumber that answered his phone out of the many, many that we called (even the ones offering 24 hour service). He helped us stop the leak and was out early Monday morning to replace the broken pipe. Great customer service, great repair.
Response from the owner:Thank you so much for your kind review! We understand how stressful unexpected plumbing issues can be, especially during odd hours. It was our pleasure to assist you promptly and ensure everything was back in order as soon as possible. We're delighted that you were satisfied with our service and repair work. If you ever need assistance in the future, don't hesitate to reach out.
Suzanna C.
Our water heater started leaking over the weekend. City Creek Plumbing responded quickly and were here to fix it in no time. He did a thorough job. We'd gladly use them again.
Response from the owner:Thank you for your positive feedback! We're delighted to hear that our team could assist you promptly and effectively. Your satisfaction is our top priority, and we appreciate your trust in our services. We look forward to helping you again in the future.
Lorraine G.
Best plumbers ever! Ashley and Kelley are both personable, very dependable, and do an awesome job. I highly recommend City Creek Plumbing.
Response from the owner:Thank you for your kind words and recommendation! We're thrilled to hear that Ashley and Kelley provided you with dependable and personable service. We strive to deliver the best for our customers and it's wonderful to know you had such a positive experience. Thank you for choosing City Creek Plumbing!
NEAL P.
Great work! Very professional! Very well versed in his profession!
Response from the owner:Thank you for your kind words and positive feedback! We're thrilled to hear you found our services professional and satisfactory. We look forward to assisting you again in the future!
Joseph A
Ashley was very responsive, professional, and fixed my issue quickly. Highly recommend! I called numerous plumbers after losing water pressure, everyone said they couldn't come out until days later. Ashley was at my house within a couple hours of calling!
Response from the owner:Thank you for sharing your positive experience! We're glad Ashley could assist you promptly and effectively. We appreciate your recommendation and are always here to help with any future plumbing needs you might have.
Dylan M.
Much better price than other plumbers in the area and amazing service. They were quick and did quality work. Super happy with this team!
Response from the owner:Thank you for your kind words and for choosing us! We are thrilled to hear that you found our pricing competitive and were pleased with the service provided. We're committed to delivering quick and quality work, and your feedback means a lot to our team. We look forward to serving you again in the future!
Steven K.
They arrived on time. Cleaned up the mess that was created and were very professional.
Response from the owner:Thank you for your kind review! We're thrilled to hear that you were satisfied with our promptness and professionalism. It was a pleasure serving you, and we appreciate your recognition of our efforts to maintain a clean and efficient service.
JC R.
Absolutely amazing service! In the middle of the night, my water pressure regulator gave out and starting leaking water all over. Called City Creek Plumbing and within the next day Ashley came in, and installed a new one. A true professional, 5/5 service!
Response from the owner:Thank you for your wonderful feedback! We're delighted to hear that our team was able to assist you promptly and efficiently. We strive to provide professional service whenever you need us. We're here for you 24/7 for any future plumbing needs.
Denise K.
I got 3 estimates for a water heater replacement only after the first one wouldn't return my calls. Especially, with a leaking water heater..not cool. City Creek plumbing was less money and always responsive to any communication. I had a quote and replacement within a week!! Thanks Ashley. You are awesome.
Response from the owner:Thank you so much for the wonderful review! We're thrilled to hear that you had a great experience with us, and we're glad we could assist promptly with your water heater replacement. We strive to provide efficient and affordable services, and your feedback is greatly appreciated. If you need anything else in the future, please feel free to reach out.
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