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CUSTOMER REVIEWS

Logan K.
1 week ago
Had an emergency where the pipes behind my shower began to leak at while trying to fix a leaky faucet myself. City Creek Plumbing showed up the next morning, repaired the leak and installed a new faucet for a reasonable price! They worked quickly, professionally and they even cleaned up afterwards when they had to go into the wall from another room for access. If I ever have plumbing issues in the future, I’ll certainly go back here!
Becky H.
1 week ago
We had such a great experience with City Creek Plumbing. Our water heater went out, aftwr 15 years, and after dealing with another company that felt very sales-heavy, we decided to go with a local company instead. I’m so glad we did.
They were straightforward, professional, and easy to work with from the beginning. Our water heater is a shorter, less standard size, so they came out first thing to see exactly what was needed, tracked down the right replacement, removed the old one, and installed the new one without any issues.
Ashley and Kelly were also incredibly kind and respectful while working in our home, and I really appreciated that there was no pressure or unnecessary upselling. Everything was explained clearly, the pricing felt straightforward and fair, and the whole process was much less stressful than I expected.
They came highly recommended by a family member, and I had read through years of excellent reviews before choosing them, and now I completely understand why. I would absolutely recommend City Creek Plumbing and will be calling them again if we ever need plumbing work in the future.
Tommy M.
2 weeks ago
Great company! They installed a water softener and whole house filter quickly and professionally.
Response from the owner:Thank you for your kind words! We're thrilled to hear that our team was able to assist you with your water softener and whole house filter installation. We always aim to provide quick and professional service. If you ever need any more plumbing assistance, please don't hesitate to reach out.
PattyCakes
3 weeks ago
This company did a great job! I was very happy with their technician. He was very respectful and kind. I appreciated that I got a call letting me know they were nearby and on the way. It made things easier and more predictable with the communication they provided. I also appreciated the pricing and felt it was appropriate for the service they provided. We have issues with some companies that quote based on our neighborhood and we usually have to go through multiple quotes because prices are all over the place for the same service. Would definitely recommend this company for the future!
Response from the owner:Thank you, PattyCakes, for your wonderful review! We’re delighted to hear that our technician provided respectful and kind service. Clear communication and fair pricing are priorities for us, and it’s great to know we met your expectations. Your recommendation means a lot, and we look forward to assisting you with any future plumbing or renovation needs!
Natalie H.
3 weeks ago
Very professional, efficient, and reasonably priced.
Response from the owner:Thank you, Natalie, for your wonderful review! We're delighted to hear that you found our plumbing services professional and efficient. At City Creek Plumbing, we strive to provide high-quality bathroom and kitchen renovations at reasonable prices. Your feedback motivates our team to continue delivering exceptional service. We appreciate your support and look forward to assisting you with any future plumbing needs!
Blaze B.
1 month ago
I recently had my main water shutoff valve and a shower valve replaced, and I couldn’t be happier with the service. The technician, Carter was professional, courteous, and took the time to explain exactly what he was going to do before starting the repairs. I really appreciated how he answered my questions and kept me informed throughout the process. The quality of the work was excellent, and everything was completed with great attention to detail. I’m very pleased with the service and would highly recommend them.
Response from the owner:Thank you, Blaze, for your fantastic review! We're delighted to hear that Carter provided you with professional and attentive service during the replacement of your main water shutoff valve and shower valve. Your satisfaction is our top priority, and we appreciate your recommendation. If you need any further plumbing or renovation assistance in the future, don’t hesitate to reach out!
Heidi M.
1 month ago
Ashley & Kelly did a great job on our kitchen sink/faucet/disposal installation, bathroom shut off valve replacement and outside faucet repair. We’ll definitely use City Creek Plumbing again!
Response from the owner:Thank you, Heidi! We’re delighted to hear that Ashley and Kelly provided excellent service with your kitchen and bathroom installations. Your satisfaction is our priority, and we appreciate your trust in City Creek Plumbing for your plumbing needs. We look forward to assisting you again in the future!
Kelson F.
1 month ago
City Creek Plumbing fit us into a tight schedule but did a great job in re-installing our water heater. We had a pan and drain added, as well as new connections to the house. Kelly did a great job, was friendly, and answered all my questions. Thanks, guys, for great, timely work!
Response from the owner:Thank you, Kelson, for your wonderful review! We're delighted to hear that our team was able to accommodate your schedule and provide excellent service with the water heater installation. Kelly takes pride in her work and is always happy to assist with any questions. We appreciate your trust in City Creek Plumbing for your plumbing needs and look forward to serving you again in the future!
Chris H.
1 month ago
Super fast, clean, and professional installation of new hot water heater. Highly recommend City Creek Plumbing.
Response from the owner:Thank you, Chris, for your fantastic review! We're delighted to hear that you were pleased with the fast and professional installation of your new hot water heater. At City Creek Plumbing, we strive to provide top-notch service in plumbing and renovations. Your recommendation means a lot to us! If you need any further assistance or have future projects in mind, don’t hesitate to reach out.
Xiomara M.
1 month ago
Best experience with a plumbing company by far!!
Response from the owner:Thank you, Xiomara M, for your fantastic 5-star review! We're delighted to hear that you had the best experience with our plumbing services. Our team is dedicated to providing top-notch plumbing solutions and renovations. Your feedback motivates us to keep delivering exceptional service. If you need any assistance in the future, don’t hesitate to reach out!
Tamara Z.
2 months ago
City Creek Plumbing was the best! They came the same day I called! Fixed the problem and it has been working great!
Response from the owner:Thank you, Tamara, for your fantastic review! We're delighted to hear that our same-day service resolved your plumbing issue effectively. At City Creek Plumbing, we strive to provide prompt and reliable solutions for all your plumbing needs. If you ever need assistance again or are considering a bathroom or kitchen renovation, don’t hesitate to reach out!
Blake W.
2 months ago
Gave me a quote over the phone for a water heater replacement. Available the same day. Fabulous experience.
Response from the owner:Thank you, Blake, for your fantastic review! We're delighted to hear that you had a fabulous experience with our same-day water heater replacement service. At City Creek Plumbing, we strive to provide prompt and reliable solutions for all your plumbing needs. If you require any further assistance or have additional projects in mind, don’t hesitate to reach out. We appreciate your support!
David H.
2 months ago
Our hot water heater sprung a leak on Thursday afternoon (July 16) and they had it replaced by Friday afternoon. Their employee who did the work was very professional and quick. If I didn't know they replaced it I wouldn't be able to tell.
Response from the owner:Thank you, David, for your fantastic review! We're delighted to hear that we could quickly replace your hot water heater and that our technician provided professional service. Your satisfaction is our priority, and it's great to know you were pleased with the results. If you need any plumbing or renovation services in the future, don’t hesitate to reach out!
Yasmeen K.
2 months ago
The water pressure for my hot water was trickling and I was expecting the worst. Luckily, they were able to pinpoint that a water line, within the water heater, was blocked and just needed to be replaced. Hot water pressure is running well now and the fix was very reasonably priced. A clogged bathroom sink was also cleared quickly. I appreciate the knowledge and professionalism of the service tech. We also discussed a new water heater and water softener for the future. I'll definitely consider the options and reach out to them again, when the time comes. Thank you for your service and assistance!
Response from the owner:Thank you, Yasmeen, for your wonderful review! We're glad we could resolve your hot water pressure issue and clear the clogged sink efficiently. Our team takes pride in providing knowledgeable and professional service. We appreciate your interest in discussing a new water heater and water softener for the future. Don’t hesitate to reach out when you're ready to explore those options. Your satisfaction is our priority!
James
2 months ago
I had a pressure reducer go out the night before and after seeing the reviews for city creak plumbing I decided to give them a call the next morning. Kelly was already out at a job nearby and came over right after. He was courteous, professional and had the pressure reducer swapped out in under 40 minutes. I would recommend these guys to anyone. The repair was professional, fast and much less than what I was expecting to spend.
Response from the owner:Thank you for your kind words, James! We're glad to hear that Kelly was able to assist you promptly with the pressure reducer replacement. Our team strives for professionalism and efficiency in every plumbing repair. Your recommendation means a lot to us, and we appreciate your trust in City Creek Plumbing. If you need any further assistance in the future, don’t hesitate to reach out!
Jake S.
2 months ago
Ashley was super responsive and installed the soft water systems very quickly. Highly recommend!
Response from the owner:Thank you, Jake, for your fantastic review! We're delighted to hear that Ashley provided quick and responsive service with your soft water system installation. Your recommendation means a lot to us. If you need any further plumbing or renovation assistance in the future, don't hesitate to reach out!
Gary S.
2 months ago
Very fast friendly. Answered every question I had . I definitely will be contacting again for any plumbing issue.. highly recommend!!!!. Fixed my shower valve and a tub valve. Thank you
Response from the owner:Thank you, Gary, for your fantastic review! We're delighted to hear that you found our service fast and friendly. It's great to know we could assist with your shower and tub valve repairs. Your recommendation means a lot to us, and we look forward to helping you with any future plumbing needs. Don't hesitate to reach out anytime!
trolly _.
2 months ago
Trusted plumber! They dont charge arm
And a leg! Like others out there. They are easy to work with and very good of responding. Thank you! Excellent work as well!
Response from the owner:Thank you, Trolly! We truly appreciate your kind words and are delighted to hear that you found our plumbing services trustworthy and affordable. Our team strives to provide excellent communication and quality workmanship for all your bathroom and kitchen renovation needs. If you ever need assistance again, don’t hesitate to reach out!
Alli F.
2 months ago
We like Ashley. He’s very capable and fast, and he’s the first person I’d call.
Response from the owner:Thank you, Alli! We're delighted to hear that you found Ashley capable and efficient. Your trust in us for your plumbing and renovation needs means a lot. If you ever need assistance with your bathroom or kitchen projects, don't hesitate to reach out. We’re here to help!
Jim A.
2 months ago
Ashley is the best and made sure everything was done correctly. He’s my go to plumber and I will not hesitate to use him again.
Response from the owner:Thank you, Jim, for your fantastic review! We're delighted to hear that Ashley provided you with excellent plumbing service and ensured everything was done correctly. Your trust in us as your go-to plumber means a lot. We look forward to assisting you with any future plumbing or renovation needs!
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