CUSTOMER REVIEWS

5.0

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Chandler J.

2 hours ago

Ashley was so helpful and helped get our water heater back up and running. Would totally recommend.

Hill R.

5 days ago

Same day service, actually within one hour of calling! Quick and professional!

Russell C.

1 week ago

City creek gave me excellent service. You can schedule online. They kept me informed of when the tech would be there. Carter came and was very knowledgeable and explained everything very well. Service was quick and cost was reasonable

Response from the owner:Thank you, Russell, for your fantastic review! We're delighted to hear that you had a positive experience with our plumbing services and that Carter provided knowledgeable assistance. Our goal is to ensure timely and efficient service while keeping our customers informed. If you need any further renovations or plumbing work in the future, don't hesitate to reach out. We appreciate your support!

Jason M.

2 weeks ago

Called City Creek and Ashley was at my house in less than 45 minutes. Our water heater busted and water was all over floor. Having someone come by that fast was probably some luck but I can’t thank him enough for coming asap.
We went with a tankless upgrade which we don’t regret. Super professional, very efficient and the workmanship was top notch and meticulous. Clean-up was impeccable which is always appreciated. This is small business and you won’t be charged for the massive overhead compared to the larger 24/7 larger commercial ones.
I highly recommend Ashley and his team. I do not just give out 5 stars as I’ve had a wide spectrum of experiences with contractors. If we ever have additional plumbing work that needs to be done we will be calling city creek again.

Response from the owner:Thank you, Jason, for your fantastic review! We're glad Ashley could respond quickly to your water heater emergency and that you're pleased with the tankless upgrade. Our team takes pride in delivering professional plumbing services with meticulous attention to detail. Your recommendation means a lot to us as a small business. If you need any future plumbing or renovation work, don’t hesitate to reach out!

K.L. M.

2 weeks ago

City Creek plumbing is the best! They always fit me in and do a great job.

Response from the owner:K.L., thank you for the stellar 5‑star rating! We’re delighted that our plumbing, bathroom, and kitchen renovation teams could accommodate you promptly and deliver excellent results. Your kind words reinforce our commitment to top‑quality service and skilled tradesmen. We look forward to assisting you again whenever you need reliable plumbing or renovation expertise. Your satisfaction fuels our dedication to excellence.

Mackenzie C.

4 weeks ago

Very happy with the work by City Creek! Carter was responsive to all my questions and requests and I’m very happy with the finished product.

Response from the owner:Thank you, Mackenzie! We're delighted to hear that you're satisfied with the work we provided. Carter takes great pride in being responsive and ensuring our clients are happy with their plumbing and renovation projects. Your positive feedback motivates us to continue delivering top-notch service. If you need any further assistance or have future projects in mind, feel free to reach out!

Hugo V.

1 month ago

Great work provided by Carter. Completed the water heater installation for us. Lots of complicated stuff to work around with but got it done. Thank you again.

Response from the owner:Thank you, Hugo, for your wonderful review! We're delighted to hear that Carter was able to navigate the complexities of your water heater installation and deliver great results. Your satisfaction is our priority, and we appreciate your trust in City Creek Plumbing. If you need any further assistance or have future plumbing projects, feel free to reach out!

Scott T.

1 month ago

Choosing a plumber is right up there with choosing HVAC techs, car mechanics... Even dentists.😁 It's a business relationship.

When we have a plumbing issue, I call no one but Ashley and his team. Quality work, prompt professional service, fair pricing, site cleanup, and a friendly attitude.

Additionally, if I have questions, the guys at City Creek take the time to explain how, why, and what they're doing - including advice on preventing problems in the future.

Response from the owner:Thank you, Scott, for your fantastic review! We're delighted to hear that you trust Ashley and our team for your plumbing needs. Providing quality work and excellent customer service is our priority, and we appreciate your recognition of our efforts. If you ever have more questions or need assistance in the future, don’t hesitate to reach out. Your satisfaction means a lot to us!

Heather C.

1 month ago

Fast, friendly and honest. They replaced a water heater, fixed 2 toilets where the bolts had come loose from the floor and helped trouble shoot a leaky shower. I will definitely use them again and would refer them to my family and friends.

Response from the owner:Thank you, Heather, for your wonderful review! We're delighted to hear that our team was able to assist with your water heater replacement and toilet repairs. Your recommendation means a lot to us, and we’re glad you found our service fast, friendly, and honest. If you need any more plumbing or renovation assistance in the future, don't hesitate to reach out. We appreciate your support!

Earl W.

2 months ago

On time, got it done in the time they said, for the price they quoted. Friendly, informative great job

Response from the owner:Thank you, Earl, for your fantastic review! We're delighted to hear that our team was punctual and completed the plumbing work as promised. Your satisfaction with our friendly service and clear communication means a lot to us. If you need any further assistance with bathroom or kitchen renovations in the future, don’t hesitate to reach out. We appreciate your support!

Demetrius B.

2 months ago

Ashley and his team are absolutely amazing. Best price and great clean work. Made everything simple and easy. Had them install a bathtub, tank less water heater and soft water tank. Done in a day and a lot less then I was able to find elsewhere for the same product.

Response from the owner:Thank you, Demetrius, for your fantastic review! We're delighted to hear that you found our team at City Creek Plumbing to be efficient and affordable. Installing your bathtub, tankless water heater, and soft water tank in just one day is what we strive for. Your satisfaction with our clean work means a lot to us. If you need any further plumbing or renovation services in the future, don’t hesitate to reach out!

Dallas W.

2 months ago

Great efficient response in an emergency. Without City Creek Plumbing there's not telling how long it would've been before my home had hot water again. Instead of days of discomfort it was merely a few hours of minor inconvenience (and not because of CCP). THANK YOU. I would highly recommend them.

Response from the owner:Thank you, Dallas, for your wonderful review! We’re glad we could respond quickly to your emergency and restore hot water to your home in just a few hours. Your recommendation means a lot to us. At City Creek Plumbing, we strive to provide efficient and reliable plumbing services. If you ever need assistance again, don’t hesitate to reach out!

Kennon S.

2 months ago

Transparent and did not try to upsell or pressure. Good quick work too.
Thank you!

Response from the owner:Thank you, Kennon! We appreciate your kind words and are glad to hear that you found our service transparent and efficient. At City Creek Plumbing, we strive to provide quality plumbing solutions without any pressure or upselling. Your satisfaction is our priority, and we look forward to assisting you with any future bathroom or kitchen renovations. Thanks again for choosing us!

Tara D.

2 months ago

City Creek Plumbing is amazing! I have had Ashley, Kelly, and Carter show up for different jobs in our house. They have all been wonderful. They have all been very honest and have done great work. We will continue to use them for all our plumbing needs. I also refer anyone in need of a plumber to them.

Response from the owner:Thank you, Tara, for your wonderful review! We're delighted to hear that Ashley, Kelly, and Carter provided you with exceptional service during your plumbing projects. Your trust in City Creek Plumbing means a lot to us. We appreciate your referrals and look forward to assisting you with any future plumbing needs or renovations. Don't hesitate to reach out anytime!

K S.

3 months ago

City Creek Plumbing is so professional and the technicians are very knowledgeable- thank you for a great job !

Response from the owner:Thank you, K Shinaut, for your fantastic review! We're delighted to hear that you found our team professional and knowledgeable. At City Creek Plumbing, we strive to provide top-notch plumbing services as well as exceptional bathroom and kitchen renovations. Your feedback inspires us to continue delivering quality work. If you need any further assistance or have future projects in mind, don’t hesitate to reach out!

Kristin G.

3 months ago

They were on time, quick to diagnose and replace the disposal. Works great.

Response from the owner:Thank you, Kristin, for your fantastic review! We're glad to hear that our team was prompt and efficient in diagnosing and replacing your disposal. It's great to know it's working perfectly now. If you need any further plumbing or renovation services in the future, don’t hesitate to reach out. We appreciate your support!

Dan R.

3 months ago

You can always expect a prompt response and quality service from City Creek Plumbing, simply the Best!

Response from the owner:Thank you, Dan, for your fantastic review! We’re delighted to hear that you consistently receive prompt responses and quality service from City Creek Plumbing. Our team takes pride in delivering top-notch plumbing solutions, whether it's a bathroom renovation or kitchen upgrade. Your support means a lot to us, and we look forward to assisting you with any future plumbing needs!

Barry C.

3 months ago

Ashley did a great job replacing a toilet for us. Quick and efficient and a fair price.

David D.

3 months ago

City Creek Plumbing is the best. I had a big job for them to do in my home. Three men came and worked as a team to complete it in a timely way. They were quick, clean, polite and efficient. They were recommended to me and after such a positive experience, I highly recommend them as a company you can trust.

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