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CUSTOMER REVIEWS

Michael H.
4 days ago
City Creek Plumbing installed a tankless water heater and water softening system for us and working with them was a pleasure. Both the estimator and the plumbers who performed the work were responsive, knowledgeable, and courteous. I would happily work with them again.
Wade S.
4 days ago
Ashley responded to us quickly, communicated clearly and did excellent work! Highly recommend City Creek Plumbing!!
Don M.
1 week ago
Ashley did a great job installing our new water softener system. Very much appreciated the quick service and reasonable cost!
Richard C.
2 weeks ago
Asley always does a great job. He's efficient, gets the work done quickly and he knows what he's doing. Really appreciated his help.
Response from the owner:Thank you, Richard, for your 5-star rating and kind words about our plumber Kelly. We are delighted to hear that he provided prompt and efficient service. At City Creek Plumbing, we strive to deliver top-notch plumbing services to all our customers. If you ever need assistance with bathroom or kitchen renovations in the future, feel free to reach out. Thank you for choosing us!
Alissa C.
2 weeks ago
We have always used City Creek Plumbing for any issues we have. They are super honest and always give us all of our options, free of pressure, before moving forward with a repair. They are also super quick and able to diagnose our plumbing problems within a day.
Tauna L.
4 weeks ago
Ashley is so responsive and quickly came to my distress call to fix the water pressure in my whole house! I call City Creek Plumbing for all my water issues. He’s wonderful! I’d recommend City Creek Plumbing every time!
Dani
4 weeks ago
Kelly did such a great and quick job! I love City Creek Plumbing. I couldn't find another company to give me a quote for toilet replacements over the phone and most companies charge a dispatch fee to come out at all. City creek plumbing was 1/4 of what I was quoted from other companies, and it took Kelly 2 hours to replace 2 toilets- the other companies told me it would be a 5 hour job with 2 people. I wish I could give City Creek 10 stars.
Derrick B.
1 month ago
Tenants reported a leak. They came within 24 hours of contacting and fixed the issue from continuing. Thanks
Response from the owner:Thank you, Derrick, for your positive feedback! We’re glad we could address the leak quickly and prevent further issues. At City Creek Plumbing, we pride ourselves on our prompt service and quality repairs. If you need any more assistance in the future, whether it’s plumbing or renovations, don’t hesitate to reach out!
Janelle G.
1 month ago
I put in a request online late Friday night. They responded right away. They had someone here Saturday afternoon. They evaluated my situation, gave me a quote, got my approval, and had the problem fixed in less than three hours. Carter was friendly and professional. I appreciate the work he did for me.
Response from the owner:Thank you, Janelle, for your fantastic review! We're delighted to hear that our team was able to respond quickly and resolve your plumbing issue efficiently. Carter takes pride in delivering friendly and professional service, and it's wonderful to know his efforts made a difference. If you need any more assistance with plumbing or renovations in the future, feel free to reach out!
Dennis L.
1 month ago
Great experience and a fair price. Knows his stuff and works quickly. Will call them again if the need arises.
Response from the owner:Thank you, Dennis, for your fantastic review! We're delighted to hear that you had a great experience with our plumbing services. Our team takes pride in delivering quality work efficiently and at fair prices. If you need any plumbing or renovation assistance in the future, don’t hesitate to reach out. We look forward to serving you again!
A C.
1 month ago
5/5 stars! Fast, reliable, and great service. I’ll definitely be using them again and highly recommend them to anyone in need of a great plumber!
Response from the owner:Thank you, A Cancino, for your fantastic 5-star review! We're delighted to hear that you found our plumbing services fast and reliable. Your recommendation means a lot to us. If you ever need assistance with bathroom or kitchen renovations in the future, don’t hesitate to reach out. We look forward to serving you again!
Trudy S.
1 month ago
Great Service, great response time! Installers were great and gave me helpful information
Response from the owner:Thank you, Trudy, for your wonderful review! We're delighted to hear that you appreciated our prompt service and found our installers helpful. At City Creek Plumbing, we strive to provide top-notch plumbing solutions and expert advice during every project. Your feedback motivates us to continue delivering exceptional service. If you need any further assistance or renovations in the future, don’t hesitate to reach out!
Logan K.
2 months ago
Had an emergency where the pipes behind my shower began to leak at while trying to fix a leaky faucet myself. City Creek Plumbing showed up the next morning, repaired the leak and installed a new faucet for a reasonable price! They worked quickly, professionally and they even cleaned up afterwards when they had to go into the wall from another room for access. If I ever have plumbing issues in the future, I’ll certainly go back here!
Response from the owner:Thank you, Logan, for your fantastic review! We're glad we could assist with your plumbing emergency and ensure everything was fixed efficiently. Our team takes pride in providing professional service and leaving your space clean. If you ever need help again with plumbing or renovations, don't hesitate to reach out. Your satisfaction is our priority!
Becky H.
2 months ago
We had such a great experience with City Creek Plumbing. Our water heater went out, aftwr 15 years, and after dealing with another company that felt very sales-heavy, we decided to go with a local company instead. I’m so glad we did.
They were straightforward, professional, and easy to work with from the beginning. Our water heater is a shorter, less standard size, so they came out first thing to see exactly what was needed, tracked down the right replacement, removed the old one, and installed the new one without any issues.
Ashley and Kelly were also incredibly kind and respectful while working in our home, and I really appreciated that there was no pressure or unnecessary upselling. Everything was explained clearly, the pricing felt straightforward and fair, and the whole process was much less stressful than I expected.
They came highly recommended by a family member, and I had read through years of excellent reviews before choosing them, and now I completely understand why. I would absolutely recommend City Creek Plumbing and will be calling them again if we ever need plumbing work in the future.
Response from the owner:Thank you, Becky, for your wonderful review! We're delighted to hear about your positive experience with our team at City Creek Plumbing. It's great to know that Ashley and Kelly provided you with professional service while replacing your water heater. Your recommendation means a lot to us, and we're here for any future plumbing needs you may have. We appreciate your trust in our local business!
Tommy M.
2 months ago
Great company! They installed a water softener and whole house filter quickly and professionally.
Response from the owner:Thank you for your kind words! We're thrilled to hear that our team was able to assist you with your water softener and whole house filter installation. We always aim to provide quick and professional service. If you ever need any more plumbing assistance, please don't hesitate to reach out.
PattyCakes
2 months ago
This company did a great job! I was very happy with their technician. He was very respectful and kind. I appreciated that I got a call letting me know they were nearby and on the way. It made things easier and more predictable with the communication they provided. I also appreciated the pricing and felt it was appropriate for the service they provided. We have issues with some companies that quote based on our neighborhood and we usually have to go through multiple quotes because prices are all over the place for the same service. Would definitely recommend this company for the future!
Response from the owner:Thank you, PattyCakes, for your wonderful review! We’re delighted to hear that our technician provided respectful and kind service. Clear communication and fair pricing are priorities for us, and it’s great to know we met your expectations. Your recommendation means a lot, and we look forward to assisting you with any future plumbing or renovation needs!
Natalie H.
2 months ago
Very professional, efficient, and reasonably priced.
Response from the owner:Thank you, Natalie, for your wonderful review! We're delighted to hear that you found our plumbing services professional and efficient. At City Creek Plumbing, we strive to provide high-quality bathroom and kitchen renovations at reasonable prices. Your feedback motivates our team to continue delivering exceptional service. We appreciate your support and look forward to assisting you with any future plumbing needs!
Blaze B.
3 months ago
I recently had my main water shutoff valve and a shower valve replaced, and I couldn’t be happier with the service. The technician, Carter was professional, courteous, and took the time to explain exactly what he was going to do before starting the repairs. I really appreciated how he answered my questions and kept me informed throughout the process. The quality of the work was excellent, and everything was completed with great attention to detail. I’m very pleased with the service and would highly recommend them.
Response from the owner:Thank you, Blaze, for your fantastic review! We're delighted to hear that Carter provided you with professional and attentive service during the replacement of your main water shutoff valve and shower valve. Your satisfaction is our top priority, and we appreciate your recommendation. If you need any further plumbing or renovation assistance in the future, don’t hesitate to reach out!
Heidi M.
3 months ago
Ashley & Kelly did a great job on our kitchen sink/faucet/disposal installation, bathroom shut off valve replacement and outside faucet repair. We’ll definitely use City Creek Plumbing again!
Response from the owner:Thank you, Heidi! We’re delighted to hear that Ashley and Kelly provided excellent service with your kitchen and bathroom installations. Your satisfaction is our priority, and we appreciate your trust in City Creek Plumbing for your plumbing needs. We look forward to assisting you again in the future!
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