ClickCease

CUSTOMER REVIEWS

Blake W.
1 day ago
Gave me a quote over the phone for a water heater replacement. Available the same day. Fabulous experience.
David H.
2 days ago
Our hot water heater sprung a leak on Thursday afternoon (July 16) and they had it replaced by Friday afternoon. Their employee who did the work was very professional and quick. If I didn't know they replaced it I wouldn't be able to tell.
Yasmeen K.
5 days ago
The water pressure for my hot water was trickling and I was expecting the worst. Luckily, they were able to pinpoint that a water line, within the water heater, was blocked and just needed to be replaced. Hot water pressure is running well now and the fix was very reasonably priced. A clogged bathroom sink was also cleared quickly. I appreciate the knowledge and professionalism of the service tech. We also discussed a new water heater and water softener for the future. I'll definitely consider the options and reach out to them again, when the time comes. Thank you for your service and assistance!
James
6 days ago
I had a pressure reducer go out the night before and after seeing the reviews for city creak plumbing I decided to give them a call the next morning. Kelly was already out at a job nearby and came over right after. He was courteous, professional and had the pressure reducer swapped out in under 40 minutes. I would recommend these guys to anyone. The repair was professional, fast and much less than what I was expecting to spend.
Response from the owner:Thank you for your kind words, James! We're glad to hear that Kelly was able to assist you promptly with the pressure reducer replacement. Our team strives for professionalism and efficiency in every plumbing repair. Your recommendation means a lot to us, and we appreciate your trust in City Creek Plumbing. If you need any further assistance in the future, don’t hesitate to reach out!
Jake S.
2 weeks ago
Ashley was super responsive and installed the soft water systems very quickly. Highly recommend!
Response from the owner:Thank you, Jake, for your fantastic review! We're delighted to hear that Ashley provided quick and responsive service with your soft water system installation. Your recommendation means a lot to us. If you need any further plumbing or renovation assistance in the future, don't hesitate to reach out!
Gary S.
2 weeks ago
Very fast friendly. Answered every question I had . I definitely will be contacting again for any plumbing issue.. highly recommend!!!!. Fixed my shower valve and a tub valve. Thank you
Response from the owner:Thank you, Gary, for your fantastic review! We're delighted to hear that you found our service fast and friendly. It's great to know we could assist with your shower and tub valve repairs. Your recommendation means a lot to us, and we look forward to helping you with any future plumbing needs. Don't hesitate to reach out anytime!
trolly _.
3 weeks ago
Trusted plumber! They dont charge arm
And a leg! Like others out there. They are easy to work with and very good of responding. Thank you! Excellent work as well!
Response from the owner:Thank you, Trolly! We truly appreciate your kind words and are delighted to hear that you found our plumbing services trustworthy and affordable. Our team strives to provide excellent communication and quality workmanship for all your bathroom and kitchen renovation needs. If you ever need assistance again, don’t hesitate to reach out!
Alli F.
3 weeks ago
We like Ashley. He’s very capable and fast, and he’s the first person I’d call.
Response from the owner:Thank you, Alli! We're delighted to hear that you found Ashley capable and efficient. Your trust in us for your plumbing and renovation needs means a lot. If you ever need assistance with your bathroom or kitchen projects, don't hesitate to reach out. We’re here to help!
Jim A.
3 weeks ago
Ashley is the best and made sure everything was done correctly. He’s my go to plumber and I will not hesitate to use him again.
Response from the owner:Thank you, Jim, for your fantastic review! We're delighted to hear that Ashley provided you with excellent plumbing service and ensured everything was done correctly. Your trust in us as your go-to plumber means a lot. We look forward to assisting you with any future plumbing or renovation needs!
Kristin H.
4 weeks ago
Excellent experience with City Creek Plumbing! I needed 4 cut-off valves replaced in 2 bathrooms and the kitchen, and installation of a kitchen faucet and bathroom faucet. The existing faucets were old, with rusted bolts, so we weren't able to remove them ourselves. They were able to come out to give an estimate within a few days of first contacting them, and the estimate was about a quarter of what a large plumbing company quoted! Work was done just two days after the initial visit. Kelly did both the estimate and the work. He was friendly and professional and did great work. Final price was exactly as quoted. I highly recommend City Creek Plumbing!
Response from the owner:Thank you, Kristin, for your fantastic review! We're delighted to hear that you had an excellent experience with our plumbing services. Kelly takes pride in providing professional and efficient work, and we're glad he could assist you with the faucet installations and valve replacements. Your recommendation means a lot to us. If you need any further plumbing or renovation assistance, don’t hesitate to reach out!
Z D.
4 weeks ago
Great service. Ashley helped me find a disaster cleanup company first so that we could find the problem. He was responsive and fair. I highly recommend!
Response from the owner:Thank you, Z Danner, for your fantastic review! We're glad to hear that Ashley was able to assist you in finding a disaster cleanup company and addressing your plumbing needs. Your recommendation means a lot to us. If you need any further assistance with bathroom or kitchen renovations, feel free to reach out. We appreciate your support!
Allison G.
4 weeks ago
We have been working with City Creek Plumbing for several years now and are very impressed with their responsiveness, quality of work and professionalism. We are very happy with them!
Response from the owner:Thank you, Allison, for your wonderful review! We appreciate your continued trust in City Creek Plumbing over the years. It’s great to hear that our responsiveness and quality of work have met your expectations. If you ever need assistance with plumbing or renovations again, don’t hesitate to reach out. Your satisfaction is our priority!
Missy E.
1 month ago
City Creek Plumbing was super quick and did an excellent job. Same day service! Thank you 😁
Response from the owner:Thank you, Missy, for your fantastic 5-star review! We're delighted to hear that our same-day service met your expectations and that you were pleased with the quality of our plumbing work. Your satisfaction is our top priority, and we appreciate your support. If you need any further assistance with bathroom or kitchen renovations in the future, don't hesitate to reach out!
Chandler J.
2 months ago
Ashley was so helpful and helped get our water heater back up and running. Would totally recommend.
Response from the owner:Thank you, Chandler! We're delighted to hear that Ashley was able to assist you with your water heater. Your recommendation means a lot to us. If you need any further plumbing or renovation services in the future, don't hesitate to reach out. We’re here to help!
Hill R.
2 months ago
Same day service, actually within one hour of calling! Quick and professional!
Response from the owner:Thank you, Hill RACA, for your fantastic review! We're delighted to hear that you received same-day service and found our team quick and professional. At City Creek Plumbing, we strive to provide top-notch plumbing solutions and renovations. Your feedback motivates us to keep delivering exceptional service. If you need any further assistance or have renovation projects in mind, don’t hesitate to reach out!
Russell C.
2 months ago
City creek gave me excellent service. You can schedule online. They kept me informed of when the tech would be there. Carter came and was very knowledgeable and explained everything very well. Service was quick and cost was reasonable
Response from the owner:Thank you, Russell, for your fantastic review! We're delighted to hear that you had a positive experience with our plumbing services and that Carter provided knowledgeable assistance. Our goal is to ensure timely and efficient service while keeping our customers informed. If you need any further renovations or plumbing work in the future, don't hesitate to reach out. We appreciate your support!
Jason M.
2 months ago
Called City Creek and Ashley was at my house in less than 45 minutes. Our water heater busted and water was all over floor. Having someone come by that fast was probably some luck but I can’t thank him enough for coming asap.
We went with a tankless upgrade which we don’t regret. Super professional, very efficient and the workmanship was top notch and meticulous. Clean-up was impeccable which is always appreciated. This is small business and you won’t be charged for the massive overhead compared to the larger 24/7 larger commercial ones.
I highly recommend Ashley and his team. I do not just give out 5 stars as I’ve had a wide spectrum of experiences with contractors. If we ever have additional plumbing work that needs to be done we will be calling city creek again.
Response from the owner:Thank you, Jason, for your fantastic review! We're glad Ashley could respond quickly to your water heater emergency and that you're pleased with the tankless upgrade. Our team takes pride in delivering professional plumbing services with meticulous attention to detail. Your recommendation means a lot to us as a small business. If you need any future plumbing or renovation work, don’t hesitate to reach out!
K.L. M.
2 months ago
City Creek plumbing is the best! They always fit me in and do a great job.
Response from the owner:K.L., thank you for the stellar 5‑star rating! We’re delighted that our plumbing, bathroom, and kitchen renovation teams could accommodate you promptly and deliver excellent results. Your kind words reinforce our commitment to top‑quality service and skilled tradesmen. We look forward to assisting you again whenever you need reliable plumbing or renovation expertise. Your satisfaction fuels our dedication to excellence.
Mackenzie C.
2 months ago
Very happy with the work by City Creek! Carter was responsive to all my questions and requests and I’m very happy with the finished product.
Response from the owner:Thank you, Mackenzie! We're delighted to hear that you're satisfied with the work we provided. Carter takes great pride in being responsive and ensuring our clients are happy with their plumbing and renovation projects. Your positive feedback motivates us to continue delivering top-notch service. If you need any further assistance or have future projects in mind, feel free to reach out!
Hugo V.
3 months ago
Great work provided by Carter. Completed the water heater installation for us. Lots of complicated stuff to work around with but got it done. Thank you again.
Response from the owner:Thank you, Hugo, for your wonderful review! We're delighted to hear that Carter was able to navigate the complexities of your water heater installation and deliver great results. Your satisfaction is our priority, and we appreciate your trust in City Creek Plumbing. If you need any further assistance or have future plumbing projects, feel free to reach out!
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